Shipping Policy

Orders are processed Monday to Friday and take roughly 3 business days to process and ship. Customers will be provided an update with tracking information, once the order has shipped.

Shipping:

All orders within Canada and the United States are shipped via Canada Post, shipping rate determined at checkout using their shipping calculator.

*Small Packet Air to the United States is not insured and does not include tracking. If you wish to purchased tracked and insured shipping please select Tracked Packet USA at checkout.*

PLEASE NOTE: Cowbows is NOT responsible for any delayed, lost, stolen or returned packages. Customers are responsible for shipping rates on any returned and resent packages.

Re-directing your order:

Please make sure your shipping address is correct—we cannot redirect orders once items have been sent out. Sorry!

Local Pick Up:

If you live local to Rosemary, Alberta you are able to pickup cowbows at our farm!

Use code “LOCALPICKUP” at checkout in the discount bar to void the cost of shipping.
Once your order is placed send me a message to arrange a day and time for pick up!

Brooks Drop Off:

If you live local to the Brooks, Alberta area you are able to select local pickup at checkout. Once your order is placed send me a message to arrange a day and time to meet in Brooks